This website is operated by Wolf Supplies Ltd, trading as Stairs Nosing Co (stairsnosingco.co.uk). Throughout the site, the terms “we,” “us,” and “our” refer to Wolf Supplies Ltd, trading as Stairs Nosing Co. By accessing or using this website—including all information, tools, and services provided—you agree to be bound by the terms, conditions, policies, and notices outlined in these Terms of Service. If you do not agree to these terms, you may not access the website or use any of its services.

By using our website and/or making a purchase, you engage in our “Service” and agree to comply with these Terms of Service (“Terms”), including any additional terms and conditions referenced or linked within. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our site. If you do not agree to all of the terms and conditions in this agreement, you may not use the site or access our services. If these Terms are considered an offer, acceptance is strictly limited to them.

Any new features or tools added to the current store will also be subject to these Terms. You can review the latest version at any time on this page. We reserve the right to modify, update, or replace any part of the Terms of Service by posting changes on our website. It is your responsibility to check this page periodically. Continued use of or access to the site after any changes are posted constitutes your acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are of legal age in your region or have given permission for any minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction while using the Service, including but not limited to copyright laws.

You must not transmit any worms, viruses, or other destructive code. A violation of these Terms will result in the immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card details) may be transferred unencrypted and involve transmissions across various networks and modifications to meet technical requirements. Credit card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information on our site is inaccurate, incomplete, or outdated. The content provided is for general information and should not be relied upon without consulting more accurate or timely sources.

We may update the content on our site at any time, but we are not obligated to do so. It is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING
Prices for our products may change without prior notice.

We reserve the right to modify or discontinue any part of the Service at any time without notice and will not be held liable for such changes.

SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and in limited quantities. These are subject to our Refund Policy.

We make every effort to display our products as accurately as possible, but we cannot guarantee that your screen will reflect colors or details precisely.

We may restrict sales to certain people, regions, or jurisdictions and may limit or discontinue any product at any time.

We do not guarantee that the quality of products, services, or other materials will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place. We may limit or cancel quantities per person, household, or order. If your order is changed or canceled, we may attempt to notify you using the contact details provided.

You agree to provide current, complete, and accurate billing and account information. For more details, see our Refund Policy.

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.

You acknowledge that these tools are provided "as is" and "as available," with no warranties or liability on our part. Use them at your own risk.

SECTION 8 – THIRD-PARTY LINKS
Some content or services available through our website may include links to third-party websites.

We are not responsible for examining or evaluating the content or accuracy of third-party sites and disclaim all liability for them.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you submit feedback, ideas, or suggestions, you agree that we may edit, copy, publish, distribute, or otherwise use them without restriction or compensation.

We reserve the right to remove content we deem offensive, unlawful, or in violation of any rights.

SECTION 10 – PERSONAL INFORMATION
Submission of personal data is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
At times, there may be errors or inaccuracies in product descriptions, pricing, or availability. We reserve the right to correct any errors and update information without prior notice.

SECTION 12 – PROHIBITED USES
You may not use this site or its content for unlawful or malicious purposes, including but not limited to infringing intellectual property rights, violating laws, or distributing harmful code.

We reserve the right to terminate your access for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free access to the site. All services and products are provided “as is” without warranties of any kind.

We are not liable for any damages, including direct, indirect, incidental, or consequential, resulting from your use of the Service.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Stairs Nosing Co. and its affiliates harmless from any claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full effect.

SECTION 16 – TERMINATION
These Terms remain in effect unless terminated by either party. We may terminate your access at any time for any breach.

SECTION 17 – ENTIRE AGREEMENT
These Terms represent the full agreement between you and us and supersede any prior agreements.

SECTION 18 – GOVERNING LAW
These Terms are governed by and construed under the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of our site after updates are posted constitutes your acceptance of those changes.

SECTION 20 – CONTACT
For any inquiries regarding the Terms of Service, please contact us at info@stairsnosingco.co.uk.

Customer Service Hours:
Mon - Fri: 9:00 to 5:00 pm GMT

Email: info@stairsnosingco.co.uk
Phone: +447398998101

BUSINESS INFORMATION:
Stairs Nosing Co is operated by Wolf Supplies Ltd, a company registered in United Kingdom.

Company number: 16070029
Address:
121 Woodfield Road, Balsall Heath, Birmingham,
England, B12 8TE, United Kingdom